FAQ - Frequently asked questions

Who is Pat Says Now?
Pat Says Now is Switzerland's first manufacturer of individual computer mice and accessories.
Can I use the mice and Memory Men from Pat Says Now with any computer?
All our USB products are equipped with USB port. An easy connection with any computer PC and Mac is guaranteed.
What is a PS2 adapter?
It can be used with the USB plug and guarantees usability also with older computers.
Do I need any additional software to use the mouse?
No, the mouse will be recognized by the computer immediately and does not need any additional software.
Do the Pat Says Now products have any warranty?
Yes, all products have a 3 years warranty starting from the date of purchase.
What do I have to do in case of a warranty claim?
Return the item to your Pat Says Now dealer. He will replace it and contact Pat Says Now. If you bought your
product online please contact us by e-mail or by phone (+49 (0) 2041 - 37 28 100).
Do I have to clean the mouse?
No, due to the modern optical sensor there is no need to clean the mouse anymore.
My mouse does not work properly. What can I do?
All Pat Says Now mice work via plug & play. If your mouse does not work properly check the connections and restart
your computer. If the problem persists please deinstall your mouse driver and download a driver from our Online Shop for free.